2016 Presentations


Day One Wednesday August 24
Day Two Thursday August 25
8:30 am - 9:45 am
Using Technology To Improve Consumer Access: Optum California's Investment In Telemental Health Initiatives

Plenary Address

  • Deb Adler

    Senior Vice President, Network Strategy, Optum Behavioral Health

    Deb Adler is senior vice president of network services for Optum’s behavioral health business. She joined the company in 2008 and is currently responsible for coordinating all recruitment, credentialing and contracting for a network of over 80,000 providers, assuring members have access to quality providers and a broad continuum of care. With a team of over 300 staff, Deb has facilitated innovative network programs, including implementing tele-psychiatry programs to address member access needs and developing credentialing and operational requirements to incorporate peer- and family-run organizations as part of the array of network services.

    Using her background in statistics, Deb began her career in behavioral health as a program evaluator and quality director in two state-run psychiatric centers.  Since entering the managed behavioral health care field 15 years ago, she has worked in a variety of capacities including network executive, quality management executive and chief operating officer.   She has a Master's degree in educational psychology and evaluation from Catholic University of America and is a Certified Professional in Health Care Quality (CPHQ).

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10:00 am - 11:15 am
Strategic Planning For Sustainability: A Step-By-Step Model For Executive Teams

Breakout Session

  • Joseph P. Naughton-Travers, EdM

    Senior Associate, OPEN MINDS

    Joseph P. Naughton-Travers, EdM, Senior Associate, has more than 30 years of experience in the health and human service field. In this tenure as senior associate with OPEN MINDS since 1998, he has served as lead of dozens of client initiatives, served as editor of OPEN MINDS publications, and is the author of many groundbreaking articles and presentations.

    Mr. Naughton-Travers brings to OPEN MINDS a broad range of experiences in private and public sector delivery of behavioral health and social services. He started his career as a behavioral health clinician, working in both child welfare and community mental health clinic settings. Subsequently, Mr. Naughton-Travers held a senior business operations management position for a psychiatric hospital system and its community mental health clinics.  Later, he was vice president of a firm specializing in information systems and billing and receivables management for community-based mental health programs.

    Since joining OPEN MINDS, Mr. Naughton-Travers has developed business solutions for provider and professional organizations, state and county government, technology companies, and venture capital firms. His primary areas of expertise include strategic planning and metrics-based management, electronic health record (EHR) and technology selection and implementation, operations improvement, and corporate compliance. For the past decade, over half his consulting practice has focused on aiding organizations in technology selection and implementation, including all aspects of strategic technology planning, functional specifications development, request for proposal development, vendor selection, and contracting.

    He has written numerous articles, including “Winning the Human Resource Wars: Tried, True and New Strategies for Behavioral Health and Social Service Organizations,” “Five Pillars of Management Competency,” “Data Driven Decision Making: Moving to an Organizational Measurement Culture,” “Survival of the Smartest: What is Your Organization’s Information Literacy IQ?,” and “Strategic Human Resource Management: Aligning Compensation with Employee Performance and Organizational Strategy.” Mr. Naughton-Travers is also a nationally recognized speaker, having conducted hundreds of executive and professional executive training events around the nation.

    Mr. Naughton-Travers received his Bachelor’s degree from Miami University of Ohio and his Masters’ of Education in Counseling Psychology from Boston University.

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  • Dyann Roth, MS

    Chief Executive Officer, Resources for Human Development

    Dyann Roth joined RHD full-time as a Development Associate 1991. She then became RHD’s Organizational Development Coordinator, where she helped create RHD’s Access Team and the corporation’s Leadership Development Program, a dynamic seven-month leadership journey grounded in RHD’s Values. Among her many contributions to RHD’s policies and practices, Dyann helped lead the development of RHD’s Bill of Rights and Responsibilities. Dyann became Director of Corporate Operations in 2008. When RHD initiated its formal leadership succession, Dyann was identified as the next CEO, and formally became just the second CEO in RHD’s history on September 25, 2013.

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  • Marco Giordano, CPA

    Chief Financial Officer, Resources for Human Development

    Marco Giordano joined RHD in February 2007 as Chief Accounting Officer and became Chief Financial Officer role in 2013. A Certified Public Accountant since 1996, Marco’s area of expertise was auditing not-for-profit enterprises. He joined RHD after five years of public accounting experience at Cogen Sklar Levick (now Morison Cogen LLP) and nine years at Temple University Hospital, where he began as Accounting Manager in 1998 and became Controller, working closely with the CFO and Senior Management Team. Marco attended Widener University and graduated with a BBA in Accounting.

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The Changing Landscape Of Children's Services In California: The Challenges & Opportunities Presented By Katie A. & The Continuum Of Care Reform

Breakout Session

  • Richard Louis, III

    Senior Associate, OPEN MINDS

    Richard Louis, III, brings extensive experience in public and for-profit behavioral healthcare administration and business development to the OPEN MINDS team. Mr. Louis was formerly the Executive Director of Strategic Development and Planning, Pacific Region, for Providence Service Corporation.

    Prior to OPEN MINDS, Mr. Louis served as the Assistant Director of the San Bernardino County Department of Behavioral Health, the 4th largest county behavioral health system in California, where he was responsible for day-to-day operations of a system serving over 50,000 unduplicated consumers annually through 31 county-operated facilities and 60 contract provider organizations.

    Prior to his work with San Bernardino County, Mr. Louis was the Vice President of Government Operations for College Health Enterprises. In this role, he pioneered the development of public sector partnerships, contracts, and community mental health system joint ventures in California by creating some of the first inpatient psychiatric hospital-based, outpatient, day treatment, and institutional specialty treatment programs for county, state, and federal government agencies including L.A. County Department of Mental Health, L.A. County Probation Department, California Youth Authority, California Department of Developmental Disabilities, California Department of Corrections & Rehabilitation, and U.S. Immigration Customs Enforcement/Homeland Security.

    Mr. Louis has served in a number of leadership roles with several organizations in the community including: the California Hospital Association – Center for Behavioral Health, Advisory Board, and SCAN Health Plan – Advisory Board; the Board of Directors of the Forensic Mental Health Association of California, College Hospitals, and the Intercommunity Child Guidance Center of Whittier; and testified on behalf of the National Association of Psychiatric Healthcare Systems before President Bush’s New Freedom Commission on Mental Health. Mr. Louis is currently a volunteer police officer with the City of Monterey Park Police Department in East Los Angeles serving since 1987 and currently holds the rank of Captain. Mr. Louis was recently appointed to the City of Claremont Police Commission in Los Angeles County.

    He is a graduate of Whittier College and of the Police Academy of Rio Hondo College.

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  • Steve Hornberger, MSW

    Director, Social Policy Institute, San Diego State University School of Social Work

    Coming Soon!

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  • Richard S. Knecht, MS

    Transformation Manager, California Department of Healthcare Services, Department of Social Services

    Coming Soon!

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  • Judy Webber, LCSW

    Deputy Director, Department of Children & Family Services, County of Ventura

    Judy Webber is a licensed clinical social worker and serves as Deputy Director for the Human Services Agency in Ventura County, California overseeing Children & Family Service programs since 2004. Judy’s career spans almost thirty years in both the public and private sector of social services and health care. Judy is a former manager with the Transitional Services department, and Business & Employment Services department and was previously the Deputy Director for Adult Services.  She describes her work in child welfare as both the ultimate challenge, and her greatest achievement.

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  • Briana Duffy, MBA, LSW

    Senior Vice President, National Client Partnerships, Beacon Health Options

    Coming Soon!

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11:30 am - 12:45 pm
California’s Mental Health System: The Shifting Role Of Counties & Future Of Service Delivery In California

Breakout Session

  • Steve Ramsland, Ed.D.

    Senior Associate, OPEN MINDS

    Steven Ramsland, Ed.D., Senior Associate, has more than 25 years of experience in the development and delivery of health and human service programs. He has held senior leadership positions in the development of several innovative service systems including Medicare Shared Savings Program ACOs, a primary care provider network, several national managed behavioral health initiatives, and innovative community programming.

    Dr. Ramsland recently served as chief executive officer at Redwood Community Health, a network of 17 community health centers, with over 40 sites in northern California.     The organization provides primary care, behavioral health and oral health to over 240,000 patients each year. While at Redwood he managed the implementation of an ACO, a capitated Medicaid managed care contract, and a pay-for-performance quality improvement program.

    Prior to this, he was the executive director of Buckelew Programs, a leading provider of community-based, recovery-oriented behavioral health programs in Northern California. The organization provides supported housing and employment, and recovery supports, as well as two social enterprise businesses.

    Dr. Ramsland was previously vice president and practice leader for United Behavioral Health’s Public Sector Practice (now Optum).   In that role, he analyzed opportunities and implemented strategies to expand public sector business – and collaborated with executive leadership at United to design and build organizational capabilities in public sector behavioral health, disease management, and consumer-directed care to support revenue growth.

    In addition to his work with Optum, Dr. Ramsland also served as the chief development officer and Public Sector President for Comprehensive Behavioral Care, and as vice president, Government Programs, for ValueOptions. He has worked with government policy leaders throughout the nation to develop new, recovery-oriented approaches to delivering behavioral health and integrated medical services. He was also the Chief Executive Officer of a community mental health center, SERV Behavioral Health in New Jersey.

    Dr. Ramsland earned a Doctoral Degree in Psychology from Rutgers University, a Master’s Degree in Psychology from Duquesne University, and a Bachelor’s Degree in Psychology and English from Trinity College.

    • Areas of Expertise
    • Managed care program design, development, and operations
    • Management of accountable care organizations
    • Integrated primary care/behavioral health service systems
    • Business development – program design, payer contracting, and proposal and grant writing
    • Professional Highlights
    • Chief executive officer, Redwood Community Health
    • Executive director, Buckelew Programs
    • Chief development officer and president, Public Sector
    • Vice president & public sector practice leader, United Behavioral Health
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  • Wayne Clark, Ph.D.

    Executive Director, California Mental Health Services Authority

    Wayne Clark Ph.D. is the Executive Director of the California Mental Health Services Authority. Dr. Clark received his Ph.D. from the University of California Berkeley (UCB) in an interdisciplinary program, to include the UCB School of Public Health Alcohol Research Group, UCB Sociology of Education program, and the UCSF Sociology of Medicine program.  In 1973 his vocation commenced at the San Francisco Health Department, as Director of Substance Abuse, for 15 years, followed by 10 years as Assistant Director of the Mental Health Division. From 2002 thru February 2015 he served as Director of the Behavioral Health Division for the Monterey County Health Department. He has been the Principal Investigator and co-researcher on more than 30 state and federal research and service grants.  Areas of investigation have included a clinical trial on acupuncture detoxification, prevention approaches to HIV in high risk populations, dissemination of drug treatment research findings, public policy analysis of the formation of SAMHSA, prevention interventions for pregnant addicts, innovative models of supportive housing, substance abuse and primary care integration, violence prevention, and most recently population based approaches to mental health promotion. In March 2015, Dr. Clark was selected as the Executive Director of CalMHSA where he is dedicating his time to assisting 55 member counties to act jointly either thru rural regional efforts such as Drug Medi-Cal Implementation or statewide efforts such as California’s internationally recognized public health population based campaign to promote mental health, reduce Suicides, eliminate stigma, and improve Student Mental Health.

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  • Manuel J. Jimenez, MA, MFT

    Director, Alameda County Behavioral Health Care Services

    Coming Soon!

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  • John Lawless, LCSW

    Deputy Director, Calaveras County Health and Human Services

    Coming Soon!

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Navigating The Challenges Of Serving Individuals With Intellectual & Developmental Disabilities: A Discussion Of The Transitioning California Market

Discussion Session

  • Richard Louis, III

    Senior Associate, OPEN MINDS

    Richard Louis, III, brings extensive experience in public and for-profit behavioral healthcare administration and business development to the OPEN MINDS team. Mr. Louis was formerly the Executive Director of Strategic Development and Planning, Pacific Region, for Providence Service Corporation.

    Prior to OPEN MINDS, Mr. Louis served as the Assistant Director of the San Bernardino County Department of Behavioral Health, the 4th largest county behavioral health system in California, where he was responsible for day-to-day operations of a system serving over 50,000 unduplicated consumers annually through 31 county-operated facilities and 60 contract provider organizations.

    Prior to his work with San Bernardino County, Mr. Louis was the Vice President of Government Operations for College Health Enterprises. In this role, he pioneered the development of public sector partnerships, contracts, and community mental health system joint ventures in California by creating some of the first inpatient psychiatric hospital-based, outpatient, day treatment, and institutional specialty treatment programs for county, state, and federal government agencies including L.A. County Department of Mental Health, L.A. County Probation Department, California Youth Authority, California Department of Developmental Disabilities, California Department of Corrections & Rehabilitation, and U.S. Immigration Customs Enforcement/Homeland Security.

    Mr. Louis has served in a number of leadership roles with several organizations in the community including: the California Hospital Association – Center for Behavioral Health, Advisory Board, and SCAN Health Plan – Advisory Board; the Board of Directors of the Forensic Mental Health Association of California, College Hospitals, and the Intercommunity Child Guidance Center of Whittier; and testified on behalf of the National Association of Psychiatric Healthcare Systems before President Bush’s New Freedom Commission on Mental Health. Mr. Louis is currently a volunteer police officer with the City of Monterey Park Police Department in East Los Angeles serving since 1987 and currently holds the rank of Captain. Mr. Louis was recently appointed to the City of Claremont Police Commission in Los Angeles County.

    He is a graduate of Whittier College and of the Police Academy of Rio Hondo College.

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  • Stephen Mouton, Psy.D., MBA

    Clinical Psychologist & Policy Liaison, Los Angeles County Regional Center

    Dr. Stephen Mouton has worked as a Clinical Psychologist for 22 years at the San Gabriel Pomona Regional Center and concurrently as Policy Liaison for the seven Los Angeles County Regional Centers for Developmental Disabilities for the last 15 years. Dr. Mouton is Chairman of the Los Angeles County DMH Mental Health MOU liaison committee for regional Centers and Co-Chairman of the Los Angeles County DCFS MOU liaison committee. Dr. Mouton helped develop a specialized regional center patient-exclusive 12 bed adolescent / 45 bed adult in-patient hospital wing at College Hospital, Cerritos and 30 bed regional center patient-exclusive skilled nursing facility in Duarte, California. His past memberships include the California State Regional Center Mental Health Task Force; DMH Service Area -3 SAAC; Behavior Intervention Team, B.I.T. Committee; SGPRC Mental Health Provider Panel Chairman and past member of the LA County Psychological Association. His education includes a Bachelor of Arts in Psychology (1987) , Masters of Science in Psychology and Applied Behavior Analysis (1988), Doctorate of Psychology in Clinical Psychology (1990) and received an M.B.A. at University of Southern California's Marshall School of Business in 1999. Dr. Mouton applied, receive and completed a 3-year MHSA grant for SGPRC to train LA County Psychiatrists from DMH, DCFS and Probation on "Best Practices in Diagnosis and Treatment of Individuals with a Developmental Disability and Mental Illness" using "live patients" in an in-patient and out-patient setting led by the Medical Directors of College Hospital and Alma Family Services. Most recently, Dr. Mouton was a speaker at the National Association for Dually Diagnosis, N.A.D.D. conference in San Francisco, CA in November 2015 and frequently speaks at local, state and national conferences several times each year in the areas of concurrence of mental health diagnosis and developmental disabilities. Dr. Mouton currently resides in Pasadena, California.

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  • Marty Giffin, Ph.D.

    Senior Vice President, Southern California Operations, ANKA Behavioral Health, Inc.

    Coming Soon!

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  • Lupe Trevizo-Reinoso

    Vice President, Living Options, Easter Seals of Southern California

    Guadalupe (Lupe) Trevizo-Reinoso has been with Easter Seals Southern California (ESSC) for more than 23 years and is currently serving as Vice President of Living Options.  In her role, she is responsible for the development, implementation and management of Residential, Supported and Independent Living Services and Coordinated Life Services.

    Lupe began working for ESSC in 1993 as a Program Director and then moved into her position as Vice President.  On a daily basis, Lupe supervises a variety of Easter Seals service lines including licensed residential homes; Supported Living and Independent living services; and Coordinated Life Services supporting individuals moving from the State Developmental Center or at-risk of moving into a more restrictive living environment by providing intensive case management.

    Lupe holds both a Master’s and Bachelor’s degree in rehabilitation counseling from California State University Los Angeles.

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2:15 pm - 3:30 pm
Diversifying Your Revenue Streams: How To Successfully Launch A New Service Line

Breakout Session

  • Joseph P. Naughton-Travers, EdM

    Senior Associate, OPEN MINDS

    Joseph P. Naughton-Travers, EdM, Senior Associate, has more than 30 years of experience in the health and human service field. In this tenure as senior associate with OPEN MINDS since 1998, he has served as lead of dozens of client initiatives, served as editor of OPEN MINDS publications, and is the author of many groundbreaking articles and presentations.

    Mr. Naughton-Travers brings to OPEN MINDS a broad range of experiences in private and public sector delivery of behavioral health and social services. He started his career as a behavioral health clinician, working in both child welfare and community mental health clinic settings. Subsequently, Mr. Naughton-Travers held a senior business operations management position for a psychiatric hospital system and its community mental health clinics.  Later, he was vice president of a firm specializing in information systems and billing and receivables management for community-based mental health programs.

    Since joining OPEN MINDS, Mr. Naughton-Travers has developed business solutions for provider and professional organizations, state and county government, technology companies, and venture capital firms. His primary areas of expertise include strategic planning and metrics-based management, electronic health record (EHR) and technology selection and implementation, operations improvement, and corporate compliance. For the past decade, over half his consulting practice has focused on aiding organizations in technology selection and implementation, including all aspects of strategic technology planning, functional specifications development, request for proposal development, vendor selection, and contracting.

    He has written numerous articles, including “Winning the Human Resource Wars: Tried, True and New Strategies for Behavioral Health and Social Service Organizations,” “Five Pillars of Management Competency,” “Data Driven Decision Making: Moving to an Organizational Measurement Culture,” “Survival of the Smartest: What is Your Organization’s Information Literacy IQ?,” and “Strategic Human Resource Management: Aligning Compensation with Employee Performance and Organizational Strategy.” Mr. Naughton-Travers is also a nationally recognized speaker, having conducted hundreds of executive and professional executive training events around the nation.

    Mr. Naughton-Travers received his Bachelor’s degree from Miami University of Ohio and his Masters’ of Education in Counseling Psychology from Boston University.

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  • Harriet Markell

    Interim Association Director, California Council of Community Behavioral Health Agencies

    Coming Soon!

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  • Eleanor Castillo Sumi, Ph.D., BCBA-D

    VP, Research & Program Development, Uplift Family Services

    Eleanor Castillo Sumi, Ph.D., BCBA-D, has over 16 years’ experience as a licensed psychologist and Board Certified Behavior Analyst.  Her areas of expertise include new program development and implementation, evidence-based practices, research and evaluation, and quality assurance in behavioral health and education settings.  Currently, she is the Vice President of Research and Program Development at Uplift Family Services, a statewide nonprofit behavioral health and social services agency.  In her role, she oversees the agency’s outcomes and evaluations and provides leadership in the implementation of evidence-based practices, including Applied Behavior Analysis (ABA) for individuals with Autism Spectrum Disorder (ASD).  Previously, Dr. Castillo Sumi served as the agency’s Director of Outcomes and Quality Assurance.

    Prior to returning to Uplift Family Services, Dr. Castillo Sumi provided training and coaching to school districts implementing school-wide Positive Behavior Supports and Interventions (PBIS) as a consultant of the National Technical Assistance Center for PBIS in Northern California.  In addition, she was the Founding Clinical Director of the May Institute Pediatric Specialty Center, then a start-up center that served children with developmental disabilities, mental health concerns, learning disabilities, and other behavioral healthcare needs.  In this role, she developed the administrative and clinical infrastructure of this new service.

    Dr. Castillo Sumi’s previous experience include Best Practices Specialist at the State of Hawaii Department of Health, Child and Adolescent Mental Health Division (CAMHD) where she provided leadership in development of statewide mental health policy and practice guidelines regarding evidence-based treatment for youth in the state’s system of care that included social services, mental health, education, and juvenile justice.  Her experience related to Quality Assurance includes serving as a Director for Didi Hirsch Community Mental Health Center and Manager at the Santa Clara County Mental Health Division.  Dr. Castillo Sumi has also served as a grant reviewer for the Substance Abuse and Mental Health Service Administration (SAMHSA) and Bureau of Primary Health Care Health Resources and Services Administration (HRSA); manuscript reviewer for various journals and publications; and faculty at various universities in Northern and Southern California.  In addition, Dr. Castillo Sumi has authored and co-authored several articles and technical reports.

    Dr. Castillo Sumi received her doctoral degree at Palo Alto University, master’s degree at Chaminade University of Honolulu, and bachelor’s degree at California State University, Northridge.

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Expanded Coverage For Addiction Treatment: Finding The Opportunities With The Drug Medi-Cal Organized Delivery System

Discussion Session

  • Richard Louis, III

    Senior Associate, OPEN MINDS

    Richard Louis, III, brings extensive experience in public and for-profit behavioral healthcare administration and business development to the OPEN MINDS team. Mr. Louis was formerly the Executive Director of Strategic Development and Planning, Pacific Region, for Providence Service Corporation.

    Prior to OPEN MINDS, Mr. Louis served as the Assistant Director of the San Bernardino County Department of Behavioral Health, the 4th largest county behavioral health system in California, where he was responsible for day-to-day operations of a system serving over 50,000 unduplicated consumers annually through 31 county-operated facilities and 60 contract provider organizations.

    Prior to his work with San Bernardino County, Mr. Louis was the Vice President of Government Operations for College Health Enterprises. In this role, he pioneered the development of public sector partnerships, contracts, and community mental health system joint ventures in California by creating some of the first inpatient psychiatric hospital-based, outpatient, day treatment, and institutional specialty treatment programs for county, state, and federal government agencies including L.A. County Department of Mental Health, L.A. County Probation Department, California Youth Authority, California Department of Developmental Disabilities, California Department of Corrections & Rehabilitation, and U.S. Immigration Customs Enforcement/Homeland Security.

    Mr. Louis has served in a number of leadership roles with several organizations in the community including: the California Hospital Association – Center for Behavioral Health, Advisory Board, and SCAN Health Plan – Advisory Board; the Board of Directors of the Forensic Mental Health Association of California, College Hospitals, and the Intercommunity Child Guidance Center of Whittier; and testified on behalf of the National Association of Psychiatric Healthcare Systems before President Bush’s New Freedom Commission on Mental Health. Mr. Louis is currently a volunteer police officer with the City of Monterey Park Police Department in East Los Angeles serving since 1987 and currently holds the rank of Captain. Mr. Louis was recently appointed to the City of Claremont Police Commission in Los Angeles County.

    He is a graduate of Whittier College and of the Police Academy of Rio Hondo College.

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  • Sandra Naylor Goodwin, Ph.D., MSW

    President & CEO , California Institute for Behavioral Health Solutions (CIBHS)

    Coming Soon!

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  • Michael Hutchinson, MFT

    Director, Quality Improvement and Data Support, Substance Use Treatment System Division, Santa Clara County Health and Hospital System

    Michael Hutchinson, MFT, MS in Clinical Psychology, has worked in the Behavioral Health field for thirty-six years. He operated a successful psychotherapy private practice for thirty years, specializing in axis II disorders: complex, multi-problem clients.  He has been the Clinical Director at Pathways Society, the largest behavioral health non-profit in Santa Clara County, and the Clinical Director at the Sequoia Center, a private, for-profit, fully integrated, alcohol and drug treatment facility in Northern Calif. He has served as an Adjunct Professor at JFK University in Campbell, California, teaching in the graduate program in Addiction Studies. He has served as the Santa Clara County (SCC) Department of Alcohol and Drugs (DADS) Clinical Standards Coordinator from 2004 to 2009 and for the past seven years has been the SCC Division Director of the Quality Improvement and Data Standards Division in Substance Use Treatment. In the above work situations he has been a trainer, clinical supervisor, program developer and manager, direct service provider, and managed care/utilization specialist using the ASAM criteria for assessment, treatment planning, placement decisions, utilization review, and care coordination for co-occurring clients. He is a founding member of Peninsula DBT Associates, the first private practice, standard mode DBT practice group in the SF Bay Area. He is trained in several additional psychotherapy EBPs and the use of “FIT” approaches in both MH and SU treatments. He is married with two cats. He has two children that are adults but are still called “the kids”. He began playing soccer at age 12 and has been a soccer fanatic ever since.

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  • David Lisonbee

    President & CEO, Twin Town Treatment Centers

    David Lisonbee is President and Chief Executive Officer of Twin Town Corp., Dba Twin Town Treatment Centers, which operates a network of six Los Angeles and Orange County based outpatient addiction treatment programs.

    Possessing over twenty-eight years of behavioral health management and executive experience, Mr. Lisonbee oversees corporate governance, development, finance, compliance, quality management and clinical service. He completed his Bachelors Degree in psychology and has assorted graduate work and continuing education in psychology, public and hospital administration, healthcare and human resource law, and addiction science. Prior to operating Twin Town Treatment Centers, Mr. Lisonbee developed and operated psychiatric hospitals and outpatient psychiatric programs in such roles as Director, COO, CEO and Regional President.

    Beginning his executive career in the eighties, David adapted traditional inpatient and outpatient programs to the constantly evolving economic influences, particularly those created by the behavioral managed care movement.

    Having both personal and professional investment in addiction recovery, David is an advocate for the addiction treatment profession, which includes fostering consumer, regulatory and political causes. Mr. Lisonbee believes that the profession of addiction treatment is best served by scientific research, empirical and experiential insights into the disease, combined with personal and social commitments and ethics.

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4:15 pm - 5:15 pm
The Future Of Health Care Technology: A Town Hall Discussion With Digital Health Executives

Plenary Address

  • Corey McCann, M.D., Ph.D.

    Founder & CEO, Pear Therapeutics

    Corey M McCann M.D., Ph.D. is the Founder, President, and Chief Executive Officer of Pear Therapeutics, an eHealth company developing drug/software combination products for diseases of the brain. Previously, he was an investor with MPM Capital, where he evaluated new healthcare investment opportunities, managed relationships with strategic investment partners, and oversaw strategy and execution at portfolio companies. Prior to joining MPM, he was an Engagement Manager with McKinsey & Company, where he advised pharmaceutical, medical device, and biotechnology companies on the acquisition, development, and commercialization of life science technologies. He also led McKinsey’s central nervous system (CNS) expertise group, advising clients across the healthcare value chain. Corey has previous investment experience with RiverVest Venture Partners, where he was an Associate performing diligence on early stage investments, and at NeuroInsights, where he was an Analyst evaluating brain related technologies. He is also founding member of Alcyone Lifesciences, a start-up developing technologies to deliver therapeutics to the brain.  In addition to the above, Corey has been an advisory board member or Board Director at multiple healthcare companies including Dragonfly Sciences, Selexys Pharmaceuticals, Companion PBx, AgNovos Healthcare, Edumedics, and ArthroMeda. Dr. McCann trained as a physician-scientist via the Medical Scientist Training Program. For his PhD, he studied the molecular biology of synapses at Harvard University and at Washington University in St Louis. He was also a post-doctoral researcher at the Massachusetts General Hospital where he developed imaging techniques for the visualization of the brain. Dr. McCann received his M.D. from Washington University in St. Louis. He graduated summa cum laude from The Pennsylvania State University where he was an Evan Pugh Scholar, receiving a B.S. in Biology with minors in neuroscience, biochemistry, and molecular biology.

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  • Eve Phillips

    Co-Founder & CEO, Empower Interactive, Inc.

    Eve is an experienced Silicon Valley product builder, entrepreneur and investor with expertise in assembling diverse teams to solve hard problems. Currently, Eve is the CEO and Co-Founder of Empower Interactive, a leader in digital behavioral health solutions. Eve started her career as a product manager at Trilogy, an e-commerce software company, working on new ventures. From there, Eve held product, strategy and business development roles in software and internet businesses including Microsoft and Zazzle. Eve has also been a member of the investment teams at Amadeus Capital Partners, Vector Capital, and Greylock Partners. Eve received an MBA from Stanford University and an SB and an M.Eng in Computer Science from the Massachusetts Institute of Technology.

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  • Anupam Khandelwal

    Chief Executive Officer, SageSurfer

    Anupam Khandelwal is the former Senior Cisco Healthcare Product Manager and has experience as the Engineering & Product Management Lead at corporate startups. When personal tragedy struck when someone he was close to committed suicide, it became his mission to help people experiencing mental health and substance use problems receive the best care on time.

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8:30 am - 9:45 am
How Do You Develop & Manage An Integrated Primary Behavioral Health Practice: Lessons Learned From Executives Who Are Making It Work

Plenary Address

  • Ken Bachrach, Ph.D.

    Clinical Director, Tarzana Treatment Centers

    Ken Bachrach, Ph.D. has been Clinical Director of Tarzana Treatment Centers since 1987. He is a licensed Psychologist with over 30 years of experience in the assessment and treatment of individuals with mental health and co-occurring substance use disorders, and regularly trains addiction and mental health professionals in this area. Dr. Bachrach oversees the APA-accredited doctoral internship program in Professional Psychology. He coordinates TTC’s clinical research activities and serves as the site Principal Investigator for the National Institute of Drug Abuse’s (NIDA) Clinical Trials Network (CTN). Dr. Bachrach played an instrumental role in TTC obtaining Joint Commission accreditation in 1987, and continues to play a leading role in maintaining accreditation ever since that time. Dr. Bachrach’s current interests include the use of medications in addiction treatment, the use of motivational counseling approaches to engage patients, and the integration of mental health and addiction treatment services with primary care as part of health care reform.

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  • Daniel Fishbein, Ph.D.

    Vice President for Business Development and Systems Management, Jefferson Center for Mental Health

    Dr. Fishbein has been the Vice President for Corporate Business Development at Jefferson Center in Wheat Ridge, Colorado for nine years. He launched successful programs to expand services to commercial insurance, and a rapidly growing program that places therapists in private medical practices in the community. Previously, he spent 16 years in managed behavioral health. He helped American Biodyne grow from a small start up, then helped lead Merit Behavioral Care and Magellan Health in various roles in the corporate clinical departments. Receiving a doctorate in clinical psychology from the University of Missouri-Columbia, he spent his early career in direct clinical practice, including working in integrated care at the Medical Psychology department at the Community Hospitals of Indianapolis back in the 1980’s, way before it became trendy and the latest thing.

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  • Dennis Freeman, Ph.D.

    Chief Executive Officer, Cherokee Health Systems

    Since 1978, Dennis S. Freeman, Ph.D. has served as Chief Executive Officer of Cherokee Health Systems, a community-based provider of integrated primary care and behavioral health services in East Tennessee. Cherokee Health Systems is both a Community Mental Health Center and a Federally Qualified Health Center. The company now has over 600 employees and two-dozen service locations including both rural and urban sites. In 2007 the National Center for Primary Care presented Cherokee the Best Practices in 21st Century Primary Care Award.

    Dr. Freeman is a Licensed Psychologist in the State of Tennessee and is included in the National Register of Health Services Providers in Psychology. He earned a B.A. degree in Psychology at Wheaton College, (Illinois) and a Ph.D. in Clinical Psychology at the University of Tennessee, Knoxville. He completed his internship at the Palo Alto/Menlo Park VA Hospital in California. In 2006 the Tennessee Psychological Association presented Dr. Freeman the Outstanding Contribution to Psychology Award. In 2010 the Department of Psychology at the University of Tennessee honored him with its inaugural Distinguished Alumni Award.

    Dr. Freeman’s professional interests include health services development and management, preservation of the safety net, managed care, population based care and the blending of behavioral health and primary care services. Along with his colleagues at Cherokee, he has provided training and consultation to numerous organizations across the country on the integration of behavioral health care and primary care.

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10:00 am - 11:15 am
Optimizing Your Business Development Budget: How To Develop A Focused Plan For New Contracts

Breakout Session

  • Steve Ramsland, Ed.D.

    Senior Associate, OPEN MINDS

    Steven Ramsland, Ed.D., Senior Associate, has more than 25 years of experience in the development and delivery of health and human service programs. He has held senior leadership positions in the development of several innovative service systems including Medicare Shared Savings Program ACOs, a primary care provider network, several national managed behavioral health initiatives, and innovative community programming.

    Dr. Ramsland recently served as chief executive officer at Redwood Community Health, a network of 17 community health centers, with over 40 sites in northern California.     The organization provides primary care, behavioral health and oral health to over 240,000 patients each year. While at Redwood he managed the implementation of an ACO, a capitated Medicaid managed care contract, and a pay-for-performance quality improvement program.

    Prior to this, he was the executive director of Buckelew Programs, a leading provider of community-based, recovery-oriented behavioral health programs in Northern California. The organization provides supported housing and employment, and recovery supports, as well as two social enterprise businesses.

    Dr. Ramsland was previously vice president and practice leader for United Behavioral Health’s Public Sector Practice (now Optum).   In that role, he analyzed opportunities and implemented strategies to expand public sector business – and collaborated with executive leadership at United to design and build organizational capabilities in public sector behavioral health, disease management, and consumer-directed care to support revenue growth.

    In addition to his work with Optum, Dr. Ramsland also served as the chief development officer and Public Sector President for Comprehensive Behavioral Care, and as vice president, Government Programs, for ValueOptions. He has worked with government policy leaders throughout the nation to develop new, recovery-oriented approaches to delivering behavioral health and integrated medical services. He was also the Chief Executive Officer of a community mental health center, SERV Behavioral Health in New Jersey.

    Dr. Ramsland earned a Doctoral Degree in Psychology from Rutgers University, a Master’s Degree in Psychology from Duquesne University, and a Bachelor’s Degree in Psychology and English from Trinity College.

    • Areas of Expertise
    • Managed care program design, development, and operations
    • Management of accountable care organizations
    • Integrated primary care/behavioral health service systems
    • Business development – program design, payer contracting, and proposal and grant writing
    • Professional Highlights
    • Chief executive officer, Redwood Community Health
    • Executive director, Buckelew Programs
    • Chief development officer and president, Public Sector
    • Vice president & public sector practice leader, United Behavioral Health
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Does Measuring Performance Change Outcomes? Moving To Metrics-Based Management

Breakout Session

  • Joseph P. Naughton-Travers, EdM

    Senior Associate, OPEN MINDS

    Joseph P. Naughton-Travers, EdM, Senior Associate, has more than 30 years of experience in the health and human service field. In this tenure as senior associate with OPEN MINDS since 1998, he has served as lead of dozens of client initiatives, served as editor of OPEN MINDS publications, and is the author of many groundbreaking articles and presentations.

    Mr. Naughton-Travers brings to OPEN MINDS a broad range of experiences in private and public sector delivery of behavioral health and social services. He started his career as a behavioral health clinician, working in both child welfare and community mental health clinic settings. Subsequently, Mr. Naughton-Travers held a senior business operations management position for a psychiatric hospital system and its community mental health clinics.  Later, he was vice president of a firm specializing in information systems and billing and receivables management for community-based mental health programs.

    Since joining OPEN MINDS, Mr. Naughton-Travers has developed business solutions for provider and professional organizations, state and county government, technology companies, and venture capital firms. His primary areas of expertise include strategic planning and metrics-based management, electronic health record (EHR) and technology selection and implementation, operations improvement, and corporate compliance. For the past decade, over half his consulting practice has focused on aiding organizations in technology selection and implementation, including all aspects of strategic technology planning, functional specifications development, request for proposal development, vendor selection, and contracting.

    He has written numerous articles, including “Winning the Human Resource Wars: Tried, True and New Strategies for Behavioral Health and Social Service Organizations,” “Five Pillars of Management Competency,” “Data Driven Decision Making: Moving to an Organizational Measurement Culture,” “Survival of the Smartest: What is Your Organization’s Information Literacy IQ?,” and “Strategic Human Resource Management: Aligning Compensation with Employee Performance and Organizational Strategy.” Mr. Naughton-Travers is also a nationally recognized speaker, having conducted hundreds of executive and professional executive training events around the nation.

    Mr. Naughton-Travers received his Bachelor’s degree from Miami University of Ohio and his Masters’ of Education in Counseling Psychology from Boston University.

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  • Socorro Gertmenian, Ph.D.

    Director of Quality Management, Evaluation & Training, Los Angeles Child Guidance Clinic

    Socorro Gertmenian, Ph.D. is a psychologist who specializes in quality assurance, quality improvement, and program evaluation. Her clinical background is in child and family therapy, early intervention and treatment, clinical assessment, and working with individuals with developmental disabilities. Dr. Gertmenian currently serves as the Director of Quality Management, Evaluation, & Training at Los Angeles Child Guidance Clinic. She provides clinical trainings to Clinic staff and is an Early Intervention Training Institute Staff Faculty member at Los Angeles Child Guidance Clinic. Through her trainings to community mental health providers, Dr. Gertmenian aims to protect the integrity of mental health services offered to low-income and high-risk children and families. Her clinical background and her desire to ensure quality services for clients are the driving force behind the evaluation component of her division. Collecting data from clients and provider performance is a great way to inform treatment and programs. Reliable data and fast turn-around of key information is critical. Dr. Gertmenian believes that analyzing data goes far beyond contractual agreements, but can aid health care organizations do more of what they love to do, support the families they are here to help.

    Dr. Gertmenian received her BA and MA in psychology from Pepperdine University and her PhD from the California School of Psychology at Alliant. She has spoken at the William Syndrome National Convention and the Society for Research on Adolescence Annual Conference. Dr. Gertmenian has over 7 years of college-level teaching experience and has been an active trainer for over 10 years covering various topics within the field of psychology.

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11:30 am - 12:30 pm
Building Your Bicycle While Riding It: How To Overcome The Challenges To Innovation In Serving Complex Consumers

Plenary Address

  • Monica E. Oss

    Chief Executive Officer, OPEN MINDS

    Monica E. Oss, M.S., Chief Executive Officer and Senior Associate, is the founder of OPEN MINDS. For the past two decades, Ms. Oss has led the OPEN MINDS team and its research on health and human service market trends and its national consulting practice. Ms. Oss is well known for her numerous books and articles focused on the strategic and marketing implications of the evolving health and human service field. She has unique expertise in payer financing models, provider rate setting, and service pricing. She has led numerous engagements with state Medicaid plans, county governments, private insurers, managed care programs, service provider organizations, technology vendors, neurotechnology and pharmaceutical organizations, and investment banking firms – with a focus on the implications of financing changes on delivery system design.

     

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