2017 Presentations


Day One Wednesday August 16
Day Two Thursday August 17
8:30 am - 9:30 am
Expanding The Continuum Of Care: How Molina Is Improving Care Coordination For Complex Consumers

Plenary

  • Mario San Bartolomé, M.D., M.B.A., M.R.O., FASAM

    National Medical Director, Substance Use Disorders, Molina Healthcare, Inc.

    Dr. Mario San Bartolomé is an Addiction Medicine specialist who is board certified in both Family Medicine and Addiction Medicine. Dr. San Bartolomé received his undergraduate degree from UC Davis, his MD from the UC Irvine School of Medicine and received a Master’s in Business Administration from the Paul Merage School of Business at UC Irvine.

    Dr. San Bartolomé has leadership and health delivery experience in multiple levels of care related to substance use disorders including inpatient medical withdrawal management, residential treatment and outpatient treatment both in programs and in medical offices. Dr. San Bartolomé has served as founding Director for the Memorial Care Addiction Medicine Unit and has held directorships for several residential and outpatient treatment organizations.

    Dr. San Bartolomé has been an active and passionate advocate for improving access to care for people with substance use disorders through leadership at the local, state and national level. As the Medical Director for Substance Use Disorders at Molina Healthcare, Inc., Dr. San Bartolomé´s focus is on aligning Molina’s strategy and to improve the organization’s ability to address member needs with all things related to substance use while moving forward initiatives to integrate behavioral health and physical medicine across the multiple vulnerable groups that Molina serves.

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9:45 am - 11:00 am
Finding New Opportunities With Health Plans: How To Market Your Services To Managed Care

Breakout Session

  • Steve Ramsland, Ed.D.

    Senior Associate, OPEN MINDS

    Steven Ramsland, Ed.D., Senior Associate, has more than 25 years of experience in the development and delivery of health and human service programs. He has held senior leadership positions in the development of several innovative service systems including Medicare Shared Savings Program ACOs, a primary care provider network, several national managed behavioral health initiatives, and innovative community programming.

    Dr. Ramsland recently served as chief executive officer at Redwood Community Health, a network of 17 community health centers, with over 40 sites in northern California.     The organization provides primary care, behavioral health and oral health to over 240,000 patients each year. While at Redwood he managed the implementation of an ACO, a capitated Medicaid managed care contract, and a pay-for-performance quality improvement program.

    Prior to this, he was the executive director of Buckelew Programs, a leading provider of community-based, recovery-oriented behavioral health programs in Northern California. The organization provides supported housing and employment, and recovery supports, as well as two social enterprise businesses.

    Dr. Ramsland was previously vice president and practice leader for United Behavioral Health’s Public Sector Practice (now Optum).   In that role, he analyzed opportunities and implemented strategies to expand public sector business – and collaborated with executive leadership at United to design and build organizational capabilities in public sector behavioral health, disease management, and consumer-directed care to support revenue growth.

    In addition to his work with Optum, Dr. Ramsland also served as the chief development officer and Public Sector President for Comprehensive Behavioral Care, and as vice president, Government Programs, for ValueOptions. He has worked with government policy leaders throughout the nation to develop new, recovery-oriented approaches to delivering behavioral health and integrated medical services. He was also the Chief Executive Officer of a community mental health center, SERV Behavioral Health in New Jersey.

    Dr. Ramsland earned a Doctoral Degree in Psychology from Rutgers University, a Master’s Degree in Psychology from Duquesne University, and a Bachelor’s Degree in Psychology and English from Trinity College.

    • Areas of Expertise
    • Managed care program design, development, and operations
    • Management of accountable care organizations
    • Integrated primary care/behavioral health service systems
    • Business development – program design, payer contracting, and proposal and grant writing
    • Professional Highlights
    • Chief executive officer, Redwood Community Health
    • Executive director, Buckelew Programs
    • Chief development officer and president, Public Sector
    • Vice president & public sector practice leader, United Behavioral Health
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  • Dawn S. Kingsley, MSHA

    Vice President, Payer Contracting & Strategy, Centerstone America

    Dawn Kingsley serves as Vice President of Payer contracting & Strategy for Centerstone, the nation’s largest community based behavioral healthcare provider. The non-profit organization, headquartered in Nashville, Tennessee, serves over 172,000 individuals and families annually throughout their five state footprint of Tennessee, Kentucky, Indiana, Illinois and Florida.

    In her role with Centerstone she directs all payer contracting and strategy for the Centerstone’s five affiliate states. Dawn has more than 25 years of experience in healthcare and has held leadership positions with large national payers as well as national provider organizations. She has extensive experience building networks, contracting with payers, applying marketing principals to payer discussions and developing value based care strategies for her organization.

    Additionally she worked for a national consulting firm providing expert guidance in Medicare Advantage network expansion, payer strategy, organizational management and reporting oversight. She has a Bachelor’s Degree in Journalism and Political Science from Eastern Illinois University and a Master’s Degree in Healthcare Administration from the University of St. Francis in Joliet, Illinois.

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Preparing For An Uncertain Future In Health & Human Services: A Guide To Scenario-Based Strategy Development

Breakout Session

  • Joseph P. Naughton-Travers, EdM

    Senior Associate, OPEN MINDS

    Joseph P. Naughton-Travers, EdM, Senior Associate, has more than 30 years of experience in the health and human service field. In this tenure as senior associate with OPEN MINDS since 1998, he has served as lead of dozens of client initiatives, served as editor of OPEN MINDS publications, and is the author of many groundbreaking articles and presentations.

    Mr. Naughton-Travers brings to OPEN MINDS a broad range of experiences in private and public sector delivery of behavioral health and social services. He started his career as a behavioral health clinician, working in both child welfare and community mental health clinic settings. Subsequently, Mr. Naughton-Travers held a senior business operations management position for a psychiatric hospital system and its community mental health clinics.  Later, he was vice president of a firm specializing in information systems and billing and receivables management for community-based mental health programs.

    Since joining OPEN MINDS, Mr. Naughton-Travers has developed business solutions for provider and professional organizations, state and county government, technology companies, and venture capital firms. His primary areas of expertise include strategic planning and metrics-based management, electronic health record (EHR) and technology selection and implementation, operations improvement, and corporate compliance. For the past decade, over half his consulting practice has focused on aiding organizations in technology selection and implementation, including all aspects of strategic technology planning, functional specifications development, request for proposal development, vendor selection, and contracting.

    He has written numerous articles, including “Winning the Human Resource Wars: Tried, True and New Strategies for Behavioral Health and Social Service Organizations,” “Five Pillars of Management Competency,” “Data Driven Decision Making: Moving to an Organizational Measurement Culture,” “Survival of the Smartest: What is Your Organization’s Information Literacy IQ?,” and “Strategic Human Resource Management: Aligning Compensation with Employee Performance and Organizational Strategy.” Mr. Naughton-Travers is also a nationally recognized speaker, having conducted hundreds of executive and professional executive training events around the nation.

    Mr. Naughton-Travers received his Bachelor’s degree from Miami University of Ohio and his Masters’ of Education in Counseling Psychology from Boston University.

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  • Kristi Daugherty

    Chief Executive Officer, Emergence

    Kristi Daugherty, CEO for Emergence Health Network, has over fifteen years of experience in the behavioral health arena.  As chief executive for El Paso County’s Mental Health/Intellectual Disabilities Authority for El Paso County, Ms. Daugherty is responsible for all clinical and oversight services delegated through performance contracts with Texas Health & Human Services.

    Previously, Ms. Daugherty served as Chief Clinical Officer for Emergence and as Director for Sun City Behavioral Health Care, Emergence’s non-profit subsidiary.  She also has extensive experience in the private behavioral health sector, serving as Director of Clinical Services University Behavioral Health in El Paso and Director of Outpatient Services Mesilla Valley Hospital in Las Cruces, New Mexico.

    Ms. Daugherty is a Licensed Clinical Social Worker in the State of Texas and a Licensed Independent Social Worker in the State of New Mexico.  She has a Master’s Degree in Social Work from New Mexico State University and is a graduate of the Executive MBA Program at the University of Texas at El Paso.

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  • Rene Hurtado

    Chief of Staff, Emergence

    Rene Hurtado was born and raised in El Paso and has nearly 20 years experience in healthcare communications and public policy.  He holds a bachelor’s degree in communications and a master’s degree in business administration from the University of Texas at El Paso.

    He has extensive experience in designing communication initiatives in different areas of public health to include trauma & crisis communications, children’s outreach and poison control centers.  He has also led marketing and public affairs initiatives for one of the largest hospital systems in El Paso, where he designed multi-media communications/marketing initiatives for various healthcare product lines including pediatrics, kidney transplant and oncology.  In the area of public policy and government relations, he served as Director of Public Affairs for Time Warner Cable, where he advocated for effective telecommunications legislation.

    He currently serves as Chief of Staff for Emergence Health Network, the State-designated mental health authority responsible for designing and maintaining the public mental health/developmental disability service delivery system for the region.

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Connecting The Dots From Data To Value

Knowledge Partner

  • Ravi Ganesan

    President & CEO, Core Solutions, Inc.

    Ravi Ganesan is President and CEO of Core Solutions, Inc. and is a recognized healthcare business leader, entrepreneur, visionary and evangelist for behavioral health technology. Mr.Ganesan is passionate about helping behavioral healthcare organizations improve care and manage costs by using technology as a strategic tool.
    Over the past 20 years, Ravi has built a strong reputation for bringing innovation to the health and human services industry. He has lead Core Solutions, Inc. from a start up company into a dynamic, well respected, growth leader in the behavioral health arena. During his leadership at CORE, the company has witnessed consistent growth, saved millions of dollars for its customers, helped improve client outcomes and created quality jobs for the local economy.
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  • Richard Louis, III

    Senior Associate, OPEN MINDS

    Richard Louis, III, brings extensive experience in public and for-profit behavioral healthcare administration and business development to the OPEN MINDS team. Mr. Louis was formerly the Executive Director of Strategic Development and Planning, Pacific Region, for Providence Service Corporation.

    Prior to OPEN MINDS, Mr. Louis served as the Assistant Director of the San Bernardino County Department of Behavioral Health, the 4th largest county behavioral health system in California, where he was responsible for day-to-day operations of a system serving over 50,000 unduplicated consumers annually through 31 county-operated facilities and 60 contract provider organizations.

    Prior to his work with San Bernardino County, Mr. Louis was the Vice President of Government Operations for College Health Enterprises. In this role, he pioneered the development of public sector partnerships, contracts, and community mental health system joint ventures in California by creating some of the first inpatient psychiatric hospital-based, outpatient, day treatment, and institutional specialty treatment programs for county, state, and federal government agencies including L.A. County Department of Mental Health, L.A. County Probation Department, California Youth Authority, California Department of Developmental Disabilities, California Department of Corrections & Rehabilitation, and U.S. Immigration Customs Enforcement/Homeland Security.

    Mr. Louis has served in a number of leadership roles with several organizations in the community including: the California Hospital Association – Center for Behavioral Health, Advisory Board, and SCAN Health Plan – Advisory Board; the Board of Directors of the Forensic Mental Health Association of California, College Hospitals, and the Intercommunity Child Guidance Center of Whittier; and testified on behalf of the National Association of Psychiatric Healthcare Systems before President Bush’s New Freedom Commission on Mental Health. Mr. Louis is currently a volunteer police officer with the City of Monterey Park Police Department in East Los Angeles serving since 1987 and currently holds the rank of Captain. Mr. Louis was recently appointed to the City of Claremont Police Commission in Los Angeles County.

    He is a graduate of Whittier College and of the Police Academy of Rio Hondo College.

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11:15 am - 12:30 pm

Shifting from Reactive to Predictive: Harnessing Data to Create Positive Change in Growing Provider Organizations

Knowledge Partner

  • Heather Rudolph

    President, RCI

    Healthcare and technology consultant with more than 20 years of software solution experience, spending 10 years working with EHR solutions for community mental health agencies, and the past three years primarily focused on using business intelligence tools to get more value out of EHRs and the valuable data they provide. Heather is equipped with an in-depth understanding of the unique needs of each agency, and is dedicated to helping customers reach their goals of compliance, growth, and improved client care. She specializes in strategy development, implementations, reporting, and business intelligence.
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  • Grayson Kelso

    Data Architect, Hillsides

    Grayson Kelso, Data Architect, RCI
    Currently serving as the data architect at Hillsides, Grayson is an expert in the community mental health and behavioral health sector specializing in billing, quality assurance, and health record solutions. He co-managed the successful implementation of Welligent EHRS at Hillsides, and continues to utilize his skill set in software training, workflow analysis, solutions implementation, and software enhancement and development, to create lasting change in his organization through the analysis and integration of data driven practices. He is well versed in all things business intelligence and strives for automated excellence in all things data.
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  • Jegan Anandasakaran

    Chief Information Officer, HealthRIGHT 360

    Mr. Anandasakaran directs and manages all Information Technology systems, including the design, implementation and administration of electronic health records, land line and cell phone systems, client tracking and reporting, fiscal billing and allocation reports. Known as a problem solver, Mr. Anandasakaran has been recognized by Microsoft as an Early Achiever MCSE and holds a B.A. from U.C. Davis. He has been with HealthRIGHT 360 since 2004 and also holds CNE status with Novell.
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  • Joseph P. Naughton-Travers, EdM

    Senior Associate, OPEN MINDS

    Joseph P. Naughton-Travers, EdM, Senior Associate, has more than 30 years of experience in the health and human service field. In this tenure as senior associate with OPEN MINDS since 1998, he has served as lead of dozens of client initiatives, served as editor of OPEN MINDS publications, and is the author of many groundbreaking articles and presentations.

    Mr. Naughton-Travers brings to OPEN MINDS a broad range of experiences in private and public sector delivery of behavioral health and social services. He started his career as a behavioral health clinician, working in both child welfare and community mental health clinic settings. Subsequently, Mr. Naughton-Travers held a senior business operations management position for a psychiatric hospital system and its community mental health clinics.  Later, he was vice president of a firm specializing in information systems and billing and receivables management for community-based mental health programs.

    Since joining OPEN MINDS, Mr. Naughton-Travers has developed business solutions for provider and professional organizations, state and county government, technology companies, and venture capital firms. His primary areas of expertise include strategic planning and metrics-based management, electronic health record (EHR) and technology selection and implementation, operations improvement, and corporate compliance. For the past decade, over half his consulting practice has focused on aiding organizations in technology selection and implementation, including all aspects of strategic technology planning, functional specifications development, request for proposal development, vendor selection, and contracting.

    He has written numerous articles, including “Winning the Human Resource Wars: Tried, True and New Strategies for Behavioral Health and Social Service Organizations,” “Five Pillars of Management Competency,” “Data Driven Decision Making: Moving to an Organizational Measurement Culture,” “Survival of the Smartest: What is Your Organization’s Information Literacy IQ?,” and “Strategic Human Resource Management: Aligning Compensation with Employee Performance and Organizational Strategy.” Mr. Naughton-Travers is also a nationally recognized speaker, having conducted hundreds of executive and professional executive training events around the nation.

    Mr. Naughton-Travers received his Bachelor’s degree from Miami University of Ohio and his Masters’ of Education in Counseling Psychology from Boston University.

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  • Dawn Vo-Jutabha

    Chief Quality Officer, The Guidance Center

    Dawn Vo-Jutabha, Ph.D. is The Guidance Center’s Chief Quality Officer. Dr. Vo-Jutabha earned her doctorate in clinical psychology with an emphasis in children and families from Clark University in Massachusetts in 2005. As the child of Vietnamese refugees and the first in her family to attend college, she watched her parents and grandparents work to be self-reliant and help others who were most in need; therefore, her passion has always been in serving those whose life circumstances placed them at a disadvantage. The Guidance Center’s mission to help the disadvantaged lead productive lives speaks directly to Dr. Vo-Jutabha’s belief that with help, there is hope for every family to build a life that they deserve. In keeping with those values, Dr. Vo-Jutabha has worked exclusively in community mental health agencies for the past 15 years.
     
    As the recipient of the four-year grant from the National Institute of Child Health and Human Development to support her graduate research, Dr. Vo-Jutabha focused her research and clinical work on family systems, co-parenting in early childhood, attachment and adolescent identity development within a systemic context. Her research informed her clinical work with children and adolescents such that she never views a child behaviors without first considering their environment.
     
    Though a clinician at heart who continues to provide psychological testing to children and adolescents, Dr. Vo-Jutabha’s current focus is on training future professional mental health clinicians as well as ensuring that clinical services provided to the agency’s clients are effective and efficient. She fulfills these goals through her role as the agency’s Chief Quality Officer as well as through leadership roles as the co-chair of the Southern California Association of Psychology Training Programs (SCAPTP), committee member of the Association of Psychology Postdoctoral and Internship Programs (APPIC), and member of the American Psychological Association (APA) Commission on Accreditation.
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Primary & Behavioral Health Integration Models: Options For New Opportunities

Breakout Session

  • Richard Louis, III

    Senior Associate, OPEN MINDS

    Richard Louis, III, brings extensive experience in public and for-profit behavioral healthcare administration and business development to the OPEN MINDS team. Mr. Louis was formerly the Executive Director of Strategic Development and Planning, Pacific Region, for Providence Service Corporation.

    Prior to OPEN MINDS, Mr. Louis served as the Assistant Director of the San Bernardino County Department of Behavioral Health, the 4th largest county behavioral health system in California, where he was responsible for day-to-day operations of a system serving over 50,000 unduplicated consumers annually through 31 county-operated facilities and 60 contract provider organizations.

    Prior to his work with San Bernardino County, Mr. Louis was the Vice President of Government Operations for College Health Enterprises. In this role, he pioneered the development of public sector partnerships, contracts, and community mental health system joint ventures in California by creating some of the first inpatient psychiatric hospital-based, outpatient, day treatment, and institutional specialty treatment programs for county, state, and federal government agencies including L.A. County Department of Mental Health, L.A. County Probation Department, California Youth Authority, California Department of Developmental Disabilities, California Department of Corrections & Rehabilitation, and U.S. Immigration Customs Enforcement/Homeland Security.

    Mr. Louis has served in a number of leadership roles with several organizations in the community including: the California Hospital Association – Center for Behavioral Health, Advisory Board, and SCAN Health Plan – Advisory Board; the Board of Directors of the Forensic Mental Health Association of California, College Hospitals, and the Intercommunity Child Guidance Center of Whittier; and testified on behalf of the National Association of Psychiatric Healthcare Systems before President Bush’s New Freedom Commission on Mental Health. Mr. Louis is currently a volunteer police officer with the City of Monterey Park Police Department in East Los Angeles serving since 1987 and currently holds the rank of Captain. Mr. Louis was recently appointed to the City of Claremont Police Commission in Los Angeles County.

    He is a graduate of Whittier College and of the Police Academy of Rio Hondo College.

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  • Larry Smith

    Chief Executive Officer, Grand Lake Mental Health Center, Inc.

    Larry Smith, from Claremore, Oklahoma is the Chief Operations Officer (COO), Grand Lake Mental Health Center, Inc. He began with the agency in 1995 and went to work implementing new and innovative programs and solutions to provide the best possible care to each individual served.  Specializing in finance, Larry worked tirelessly to increase the annual budget by 600%.  Employee growth exploded from 75 to now over 320 employees, enabling GLMHC to provide needed services to those individuals with a mental illness living in 7 counties in NE Oklahoma.

    Larry's passion and desire to serve people with mental illnesses started many years before he joined Grand Lake Mental Health Center.  His Mother struggled with a severe mental illness for years and passed away when she was 44 years old;  Larry was only 8 yrs. old. His Father became terminally ill from cancer and at age 12 he was an orphan, prompting the state to place Larry and his siblings into a Children Home.

    Larry began his professional career as a director at the children's home where he had lived until graduating high school. He was an excellent choice since he had run away about fourteen times, and already knew how to break all the rules!  In a matter of years Larry was the Executive Director of that facility.  From there his career took off and he found his forte in trouble-shooting and providing creative solutions for large agencies in trouble.

    Larry's personal and professional experiences have given him the ability, the passion to utilize his talents at Grand Lake Mental Health Center for over 22 years, striving to ensure individuals living with a mental illness can receive the services needed to assure a quantity and quality of life.

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  • Peggy Chase

    President & CEO, Terros Health

    Peggy J. Chase is President and CEO of Terros Health, a growing integrated, whole health care company that has been helping Arizonans on their recovery journeys since 1969. Peggy believes in Terros Health’s vision of Inspiring Change for Life and is proud of the Terros Health employees who make a difference in people’s lives everyday.

    Terros Health is an industry leader in substance use disorder treatment; counseling and recovery services for those challenged with mental illness; family and adolescent in-home and outpatient counseling; mobile crisis response services; HIV testing and treatment; and community prevention. Annually, Terros Health helps more than 50,000 Arizonans improve their health and well-being through more than 545,000 patient interactions.

    Peggy has been a progressive health care leader and innovator for 30 years. Her commitment to service leadership has positively impacted health care and behavioral health public policy through her participation on local, state, and national boards and committees. Recognized as a health management expert, she is often called on by other health care leaders and state agencies for her expertise on how to achieve successful outcomes.

    With an extensive background in finance and operations, Peggy served as the Chief Financial Officer and Chief Operations Officer of several companies. She also was a leader at a Regional Behavioral Health Authority, which oversaw the services and funding for Pinal and Gila counties. Peggy deeply understands the clinical side of Terros Health’s work and has a degree in social work from Arizona State University.

    Under Peggy’s strategic vision and leadership, revenues at Terros Health increased from $38 million to nearly $90 million, through the expansion of existing services, the growth of primary care services, and the acquisitions of culturally and strategically aligned companies. Peggy’s vision is to take the Terros Health model of care to other parts of the country, and realize the company’s compelling purpose of Inspiring Change for Life.

    Peggy enjoys amateur photography, especially traveling to take photos of wildlife. She also enjoys spending time with her husband, Ron, including off-roading with their jeep. Family is very dear to Peggy and both sons and daughters-in-law, and grandchildren live nearby allowing her to spend quality time with them. Peggy loves to volunteer at her church and in her community.

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The Addiction Treatment Landscape: The California Transformation

Breakout Session

  • Steve Ramsland, Ed.D.

    Senior Associate, OPEN MINDS

    Steven Ramsland, Ed.D., Senior Associate, has more than 25 years of experience in the development and delivery of health and human service programs. He has held senior leadership positions in the development of several innovative service systems including Medicare Shared Savings Program ACOs, a primary care provider network, several national managed behavioral health initiatives, and innovative community programming.

    Dr. Ramsland recently served as chief executive officer at Redwood Community Health, a network of 17 community health centers, with over 40 sites in northern California.     The organization provides primary care, behavioral health and oral health to over 240,000 patients each year. While at Redwood he managed the implementation of an ACO, a capitated Medicaid managed care contract, and a pay-for-performance quality improvement program.

    Prior to this, he was the executive director of Buckelew Programs, a leading provider of community-based, recovery-oriented behavioral health programs in Northern California. The organization provides supported housing and employment, and recovery supports, as well as two social enterprise businesses.

    Dr. Ramsland was previously vice president and practice leader for United Behavioral Health’s Public Sector Practice (now Optum).   In that role, he analyzed opportunities and implemented strategies to expand public sector business – and collaborated with executive leadership at United to design and build organizational capabilities in public sector behavioral health, disease management, and consumer-directed care to support revenue growth.

    In addition to his work with Optum, Dr. Ramsland also served as the chief development officer and Public Sector President for Comprehensive Behavioral Care, and as vice president, Government Programs, for ValueOptions. He has worked with government policy leaders throughout the nation to develop new, recovery-oriented approaches to delivering behavioral health and integrated medical services. He was also the Chief Executive Officer of a community mental health center, SERV Behavioral Health in New Jersey.

    Dr. Ramsland earned a Doctoral Degree in Psychology from Rutgers University, a Master’s Degree in Psychology from Duquesne University, and a Bachelor’s Degree in Psychology and English from Trinity College.

    • Areas of Expertise
    • Managed care program design, development, and operations
    • Management of accountable care organizations
    • Integrated primary care/behavioral health service systems
    • Business development – program design, payer contracting, and proposal and grant writing
    • Professional Highlights
    • Chief executive officer, Redwood Community Health
    • Executive director, Buckelew Programs
    • Chief development officer and president, Public Sector
    • Vice president & public sector practice leader, United Behavioral Health
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  • Theresa M. Stanley

    Vice President of Medical Services, Care 1st Health Plan

    Theresa “Terrie” Stanley is a Registered Nurse with 30 years experience in Health Care, and over 20 years working with commercial, Medicare and MediCal managed health plans in the state of California. She has developed and executed numerous innovative programs focused on integrating physical and behavioral health care, community based services and social determinates of health. Her varied experience as a practicing clinical and health care executive, give her unique insight into solutions to reform the current fragmented and duplicative system of care into a person-centered interconnected system that improves care and empowers individuals to be pro-active.

    Terrie is a Vice President Care1st Health Plan, and is responsible for integrating clinical and social services in both San Diego and Los Angeles counties. She earned her Undergraduate Degree in Nursing from Arizona State and a Masters from Golden Gate University.  She holds certifications in Utilization, Quality, and Case Management.

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  • Elizabeth Stanley-Salazar

    Behavioral Health Services Consultant, Stanley Salazar Consulting

    ELIZABETH STANLEY-SALAZAR, RN, GHA, MPH
    Stanley Salazar Consulting

    Ms. Stanley-Salazar, M.P.H. began her career in the substance abuse field at Behavioral Health Services in Torrance, California, as the Vice-President of Alcohol Services and Administrator of Redgate Memorial Hospital. There she directed the opening, licensing and JCAHO accreditation of the first free standing Chemical Dependency Recovery Hospital in Southern California in 1983.She left BHS in 1987 to join the Monterey County Public Health Department as the County Alcohol and Drug Program Administrator. It was her work on the Monterey County Master Plan and active participation in public policy and service committees in Sacramento that led to her appointment as the Chief Deputy Director of the State Department of Alcohol and Drug Programs. From 1990 through 1994, she was responsible for system administration, funding and continuous quality improvement of the AOD service delivery network in California. While at CDADP, she developed and supported the California Women’s Services Network and brought attention to services for substance exposed infants and teens. She began her tenure of 20 years with Phoenix Houses of California, as Regional Executive Director for Phoenix House Foundation’s California Affiliates in 1994. Phoenix House's first mental health contract was secured in 2000 with Los Angeles County serving teens with co-occurring disorders. With transformative changes occurring in the substance abuse field, she stepped into the role of Managing Director of Phoenix Academy Adolescent Program, resulting in 2010 in CARF accreditation of the continuum of care, as an Integrated Behavioral Health Program. She successfully guided the implementation of CARF accreditation for all Phoenix House Programs in the California region with re- accreditation in 2015. She implemented trauma-informed, gender-specific co-occurring services for adolescents at the Phoenix Academy, which has been named an evidenced based program on the Substance Abuse and Mental Health Services Administration’s National Registry of Evidence-Based Programs and Practices. In 2009 Phoenix House undertook the implementation of electronic health records which she was asked to lead. At the same time, an insurance and pay source expansion initiative was undertaken by Phoenix House which resulted in the design and implementation of short stay protocols and brief strategic interventions. In January 2016 she left Phoenix House to pursue consultation services reflecting the breath of her experience and passion for developing integrated care. She now serves as the Project Manager for the CIBHS, DMC-ODS Forum and supports provider organizations with the strategic planning and development of new program designs and DMC-ODS implementation. She is also currently a Senior Advisor to California Health Policy Strategies. She is a member of the board of directors of Children and Family Futures, Inc and an appointee on the California Medi-Cal Children’s Advisory Panel

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12:30 pm - 1:30 pm
Assisting Providers in Developing the Data Skills to Successfully Compete in Value Based Purchasing Models

Invitation-Only Lunch

  • Chris Reist, M.D.

    Associate Professor, Department of Psychiatry and Human Behavior at the University of California, Irvine

    Dr. Reist is an Associate Professor (with tenure) in the Department of Psychiatry and Human Behavior at the University of California, Irvine. He has served as Assistant Dean in the College of Medicine, Director of Medical Research for the Long Beach Veterans Affairs Healthcare System, and Chief of Mental Health, overseeing full service mental healthcare delivery to over 40,000 enrollees in the Long Beach VA Healthcare System. His experience also includes serving as Director of the Southern California VA Mental Illness Research, Education and Clinical Center (MIRECC) improving long term outcomes in chronic psychotic disorders through clinical research and dissemination of evidence-based practices.

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  • Laurie Nelson

    Group Product Manager for Analytics, Relias Learning

    As the Group Product Manager for Analytics, Laurie Nelson is charged with leading the effort to add Healthcare Analytics into Relias Learning's suite of products, which also includes learning and assessments. She joined Relias in September 2016 and is excited to be working with an incredible team of people to make Analytics a key component of Relias' overall solution suite which will enable Healthcare organizations to reduce costs, improve care and identify areas for key workforce development. Laurie has 20+ years of software experience in multiple industries, but has spent the last 14 years focused on Analytics, Data Warehousing, and Reporting for both government agencies and technology companies such as Peoplefluent and Teradata. Laurie is particularly passionate about working with software development organizations to build products that give software users the right information at the right time in the right format to enable them to do their jobs with greater success.

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2:00 pm - 3:15 pm
Using Technology To Improve Consumer Engagement: A Look At Successful Models For Engagement

Breakout Session

  • Richard Louis, III

    Senior Associate, OPEN MINDS

    Richard Louis, III, brings extensive experience in public and for-profit behavioral healthcare administration and business development to the OPEN MINDS team. Mr. Louis was formerly the Executive Director of Strategic Development and Planning, Pacific Region, for Providence Service Corporation.

    Prior to OPEN MINDS, Mr. Louis served as the Assistant Director of the San Bernardino County Department of Behavioral Health, the 4th largest county behavioral health system in California, where he was responsible for day-to-day operations of a system serving over 50,000 unduplicated consumers annually through 31 county-operated facilities and 60 contract provider organizations.

    Prior to his work with San Bernardino County, Mr. Louis was the Vice President of Government Operations for College Health Enterprises. In this role, he pioneered the development of public sector partnerships, contracts, and community mental health system joint ventures in California by creating some of the first inpatient psychiatric hospital-based, outpatient, day treatment, and institutional specialty treatment programs for county, state, and federal government agencies including L.A. County Department of Mental Health, L.A. County Probation Department, California Youth Authority, California Department of Developmental Disabilities, California Department of Corrections & Rehabilitation, and U.S. Immigration Customs Enforcement/Homeland Security.

    Mr. Louis has served in a number of leadership roles with several organizations in the community including: the California Hospital Association – Center for Behavioral Health, Advisory Board, and SCAN Health Plan – Advisory Board; the Board of Directors of the Forensic Mental Health Association of California, College Hospitals, and the Intercommunity Child Guidance Center of Whittier; and testified on behalf of the National Association of Psychiatric Healthcare Systems before President Bush’s New Freedom Commission on Mental Health. Mr. Louis is currently a volunteer police officer with the City of Monterey Park Police Department in East Los Angeles serving since 1987 and currently holds the rank of Captain. Mr. Louis was recently appointed to the City of Claremont Police Commission in Los Angeles County.

    He is a graduate of Whittier College and of the Police Academy of Rio Hondo College.

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  • Joel Friedman, PhD

    Director of Outpatient Services, Center for Family Guidance, PC

    Joel Friedman, PhD is the Director of Outpatient Services for Center for Family Guidance, PC. He also provides clinical leadership for two organizations within the CFG Health Network, InSight Telepsychiatry and Inpathy. Dr. Friedman is a licensed psychologist with over 20 years of experience. He has provided direct clinical care, supervision, managerial services, policy development and consulting services in a wide variety of settings including private outpatient offices, several different correctional systems, hospitals, schools, and corporate offices.

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  • Larry Smith

    Chief Executive Officer, Grand Lake Mental Health Center, Inc.

    Larry Smith, from Claremore, Oklahoma is the Chief Operations Officer (COO), Grand Lake Mental Health Center, Inc. He began with the agency in 1995 and went to work implementing new and innovative programs and solutions to provide the best possible care to each individual served.  Specializing in finance, Larry worked tirelessly to increase the annual budget by 600%.  Employee growth exploded from 75 to now over 320 employees, enabling GLMHC to provide needed services to those individuals with a mental illness living in 7 counties in NE Oklahoma.

    Larry's passion and desire to serve people with mental illnesses started many years before he joined Grand Lake Mental Health Center.  His Mother struggled with a severe mental illness for years and passed away when she was 44 years old;  Larry was only 8 yrs. old. His Father became terminally ill from cancer and at age 12 he was an orphan, prompting the state to place Larry and his siblings into a Children Home.

    Larry began his professional career as a director at the children's home where he had lived until graduating high school. He was an excellent choice since he had run away about fourteen times, and already knew how to break all the rules!  In a matter of years Larry was the Executive Director of that facility.  From there his career took off and he found his forte in trouble-shooting and providing creative solutions for large agencies in trouble.

    Larry's personal and professional experiences have given him the ability, the passion to utilize his talents at Grand Lake Mental Health Center for over 22 years, striving to ensure individuals living with a mental illness can receive the services needed to assure a quantity and quality of life.

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Planning For Turbulence In The Years Ahead: How To Diversify Your Revenue Streams & Develop Marketable New Services

Breakout Session

  • Joseph P. Naughton-Travers, EdM

    Senior Associate, OPEN MINDS

    Joseph P. Naughton-Travers, EdM, Senior Associate, has more than 30 years of experience in the health and human service field. In this tenure as senior associate with OPEN MINDS since 1998, he has served as lead of dozens of client initiatives, served as editor of OPEN MINDS publications, and is the author of many groundbreaking articles and presentations.

    Mr. Naughton-Travers brings to OPEN MINDS a broad range of experiences in private and public sector delivery of behavioral health and social services. He started his career as a behavioral health clinician, working in both child welfare and community mental health clinic settings. Subsequently, Mr. Naughton-Travers held a senior business operations management position for a psychiatric hospital system and its community mental health clinics.  Later, he was vice president of a firm specializing in information systems and billing and receivables management for community-based mental health programs.

    Since joining OPEN MINDS, Mr. Naughton-Travers has developed business solutions for provider and professional organizations, state and county government, technology companies, and venture capital firms. His primary areas of expertise include strategic planning and metrics-based management, electronic health record (EHR) and technology selection and implementation, operations improvement, and corporate compliance. For the past decade, over half his consulting practice has focused on aiding organizations in technology selection and implementation, including all aspects of strategic technology planning, functional specifications development, request for proposal development, vendor selection, and contracting.

    He has written numerous articles, including “Winning the Human Resource Wars: Tried, True and New Strategies for Behavioral Health and Social Service Organizations,” “Five Pillars of Management Competency,” “Data Driven Decision Making: Moving to an Organizational Measurement Culture,” “Survival of the Smartest: What is Your Organization’s Information Literacy IQ?,” and “Strategic Human Resource Management: Aligning Compensation with Employee Performance and Organizational Strategy.” Mr. Naughton-Travers is also a nationally recognized speaker, having conducted hundreds of executive and professional executive training events around the nation.

    Mr. Naughton-Travers received his Bachelor’s degree from Miami University of Ohio and his Masters’ of Education in Counseling Psychology from Boston University.

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  • Peggy Chase

    President & CEO, Terros Health

    Peggy J. Chase is President and CEO of Terros Health, a growing integrated, whole health care company that has been helping Arizonans on their recovery journeys since 1969. Peggy believes in Terros Health’s vision of Inspiring Change for Life and is proud of the Terros Health employees who make a difference in people’s lives everyday.

    Terros Health is an industry leader in substance use disorder treatment; counseling and recovery services for those challenged with mental illness; family and adolescent in-home and outpatient counseling; mobile crisis response services; HIV testing and treatment; and community prevention. Annually, Terros Health helps more than 50,000 Arizonans improve their health and well-being through more than 545,000 patient interactions.

    Peggy has been a progressive health care leader and innovator for 30 years. Her commitment to service leadership has positively impacted health care and behavioral health public policy through her participation on local, state, and national boards and committees. Recognized as a health management expert, she is often called on by other health care leaders and state agencies for her expertise on how to achieve successful outcomes.

    With an extensive background in finance and operations, Peggy served as the Chief Financial Officer and Chief Operations Officer of several companies. She also was a leader at a Regional Behavioral Health Authority, which oversaw the services and funding for Pinal and Gila counties. Peggy deeply understands the clinical side of Terros Health’s work and has a degree in social work from Arizona State University.

    Under Peggy’s strategic vision and leadership, revenues at Terros Health increased from $38 million to nearly $90 million, through the expansion of existing services, the growth of primary care services, and the acquisitions of culturally and strategically aligned companies. Peggy’s vision is to take the Terros Health model of care to other parts of the country, and realize the company’s compelling purpose of Inspiring Change for Life.

    Peggy enjoys amateur photography, especially traveling to take photos of wildlife. She also enjoys spending time with her husband, Ron, including off-roading with their jeep. Family is very dear to Peggy and both sons and daughters-in-law, and grandchildren live nearby allowing her to spend quality time with them. Peggy loves to volunteer at her church and in her community.

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Consumers With Schizophrenia: Tools For Relapse Reduction

Knowledge Partner

  • Heidi Waters

    Director of Outcomes Management, Otsuka Pharmaceutical Companies, U.S.

    Heidi Waters currently serves as Director of Outcomes Management/Health Outcomes at Otsuka Pharmaceutical Development & Commercialization, Inc.  In that role, she partners with payers and providers to develop unbranded health services research to improve the process of care and optimize outcomes for consumers with serious mental illness and other conditions that Otsuka products help treat.  Prior to joining Otsuka, Heidi worked for Ethicon as Global Franchise Director, Health Economics and Director, Health Economics for Centicor Ortho Biotech, both Johnson & Johnson companies.  Heidi also has experience working in drug safety, both at J&J and Wyeth. Prior to joining the pharmaceutical industry, Heidi served as Quality Improvement Director for Magellan Behavioral Health, where she was responsible for conducting quality improvement initiatives, developing preventive health programs, and trending utilization data for both Medicaid and commercial lines of business.

    Heidi has a PhD in Health Services from Walden University, a Master’s degree in Counseling from the University of Pennsylvania, and an MBA from LaSalle.  Heidi’s dissertation research focused on integrated care for consumers with serious mental illness.

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  • Annie Medina, MBA, ACNP-BC

    Senior Associate, OPEN MINDS

    Annie Medina, MBA, ACNP-BC, brings over ten years of experience in the health and human services industry to the OPEN MINDS team. Her expertise spans both clinical and operational functions and is focused in business operations, strategic planning, project management, training and curriculum development, and policy and procedure design. Ms. Medina currently serves as OPEN MINDS Executive Vice President of the Consulting Practice. In addition to her work with OPEN MINDS, Ms. Medina is a Hospice Nurse Practitioner for Crater Community Hospice.

    Prior to joining the OPEN MINDS team, Ms. Medina was the Chief Operating Officer for Poplar Springs Hospital, a member of Universal Health Services, based in Petersburg, Virginia. In this role, she was responsible for performance improvement, policy and procedure creation, and strategy development and implementation for the hospital’s Joint Commission and CMS regulatory surveys. Prior to this role, Ms. Medina was a MBA intern for the Popular Springs CEO where she focused on business development, process improvement, training tool development and evaluation of newly offered programs.

    Previously, Ms. Medina served as a Nurse Practitioner (NP) for both Hospitalist Consultants, Inc. and for VCU Health System. At Hospitalist Consultants, she was an Internal Medicine NP. As a hospitalist, she provided medical care to patients in Tucker’s Psychiatric Hospital and educated psychiatric nurses regarding the patients’ diagnoses and medical needs. At VCU, Ms. Medina was an Emergency Department NP, where she provided care to patients at a Level I Trauma Center. Additionally, she was a provider in the observation unit, a 10-bed patient unit attached to the Emergency Department, and coordinated clinical care for patients who would otherwise be medical inpatients.

    Complementing her past experience, Ms. Medina remains highly involved in professional organizations and is currently a member of the Virginia Council of Nurse Practitioners, Sigma Theta Tau Honors Society of Nursing, and American College of Healthcare Executives. She was recognized in the 2011 cohort of “40 under 40” by the Virginia Nurses Foundation for activities that support her profession and community.

    Ms. Medina earned her Master of Business Administration focused in Health Sector Management and Bachelor of Science in Psychology from College of William & Mary. She also earned a Master of Science in Nursing (Acute Care Advanced Practice) and a Bachelor of Science in Nursing from Virginia Commonwealth University, and later went on to teach both nursing students and medical students at the school. Ms. Medina is a registered nurse (RN) in Virginia with multistate authority and is a registered acute care nurse practitioner (ACNP-BC) in Virginia.

    ×

3:30 pm - 4:30 pm
Building New Payer/Provider Partnerships: A Town Hall Discussion On How To Collaborate With Managed Care Organizations

Plenary Address

  • Steve Ramsland, Ed.D.

    Senior Associate, OPEN MINDS

    Steven Ramsland, Ed.D., Senior Associate, has more than 25 years of experience in the development and delivery of health and human service programs. He has held senior leadership positions in the development of several innovative service systems including Medicare Shared Savings Program ACOs, a primary care provider network, several national managed behavioral health initiatives, and innovative community programming.

    Dr. Ramsland recently served as chief executive officer at Redwood Community Health, a network of 17 community health centers, with over 40 sites in northern California.     The organization provides primary care, behavioral health and oral health to over 240,000 patients each year. While at Redwood he managed the implementation of an ACO, a capitated Medicaid managed care contract, and a pay-for-performance quality improvement program.

    Prior to this, he was the executive director of Buckelew Programs, a leading provider of community-based, recovery-oriented behavioral health programs in Northern California. The organization provides supported housing and employment, and recovery supports, as well as two social enterprise businesses.

    Dr. Ramsland was previously vice president and practice leader for United Behavioral Health’s Public Sector Practice (now Optum).   In that role, he analyzed opportunities and implemented strategies to expand public sector business – and collaborated with executive leadership at United to design and build organizational capabilities in public sector behavioral health, disease management, and consumer-directed care to support revenue growth.

    In addition to his work with Optum, Dr. Ramsland also served as the chief development officer and Public Sector President for Comprehensive Behavioral Care, and as vice president, Government Programs, for ValueOptions. He has worked with government policy leaders throughout the nation to develop new, recovery-oriented approaches to delivering behavioral health and integrated medical services. He was also the Chief Executive Officer of a community mental health center, SERV Behavioral Health in New Jersey.

    Dr. Ramsland earned a Doctoral Degree in Psychology from Rutgers University, a Master’s Degree in Psychology from Duquesne University, and a Bachelor’s Degree in Psychology and English from Trinity College.

    • Areas of Expertise
    • Managed care program design, development, and operations
    • Management of accountable care organizations
    • Integrated primary care/behavioral health service systems
    • Business development – program design, payer contracting, and proposal and grant writing
    • Professional Highlights
    • Chief executive officer, Redwood Community Health
    • Executive director, Buckelew Programs
    • Chief development officer and president, Public Sector
    • Vice president & public sector practice leader, United Behavioral Health
    ×
  • Carole Matyas

    Vice President of Behavioral Health Operations, Wellcare

    Carole Matyas is the Vice President of WellCare’s Behavioral Health Operations. She oversees enterprise wide behavioral health activities and a key focus for Carole is to provide support for new business development and new business implementation as well as to assure that WellCare develops a fully integrated medical/behavioral program that is centered in whole person attention and care. She also participates in new product and program development that supports our integrated model.

    Carole has more than 30 years of behavioral health-related experience, with 15 of those years of experience in health plan operations. She joined WellCare in 2011 and previously worked for Magellan Health Services, first as a general manager for call center operations, and then as Chief of Clinic Operations, where she led practice management and operations of 23 mental health clinics and a psychiatric urgent care center in Arizona. Her additional experience includes serving as Vice President of Public Sector Operations for Schaller Anderson, a Medicaid managed care organization and helped to develop their integrated model; and as Vice President for Value Options, a managed behavioral health care company whose contracts included carve out managed care for state and government agencies, where Carole was executive lead on a large carve out program in Texas. Carole spent her early career as a licensed social worker providing direct clinical services in a group practice, community mental health and a residential treatment center.

    In February 2013, Carole was appointed to serve on the Board of Directors for Drug Abuse Comprehensive Coordinating Office, Inc. (DACCO) in Tampa, Fl. Carole has been the recipient of awards from Mental Health America and NAMI for her dedication to mental health advocacy Carole earned both her undergraduate and Master of Social Work degrees from Marywood University in Scranton, Pennsylvania.

    ×
  • Chris Daher

    Manager of Provider Partnerships, Beacon Health Options

    Chris Daher is the Manager of Provider Partnerships for Beacon Health Options, Beacon manages over 50 million covered lives across the US and the United Kingdom. Beacon provides behavioral health solutions for regional and specialty health plans; employers and labor organizations; as well as federal, state and local governments.

    Chris leads a Southern California team of Provider Partners that interfaces with network providers using data to target interventions with the goal of shaping provider performance, identifying strategic goals and improving the member experience in services. Chris also works to partner with high performing network providers in order to build innovative models of care that meet specific market needs and improve the care delivery system.

    Chris has 25 years’ experience in behavioral health both from the provider and payer perspective. He was previously the General Manager for 10 years at the Center for Autism and Related Disorders, helping them grow in size and scope across the US.

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  • Elena Fernandez

    Director of Behavioral Health, St John's Well Child and Family Center

    ×
  • Richard Knecht, M.S.

    Principal Consultant, Integrated Human Service Group

    Richard Knecht, M.S., is the former Chief Operating Officer at Olympus View Hospital, and the former Sr. Vice President of Program Operations at the River Oak Center for Children. He recently served as California's first Transformation Manager, providing guidance and cross-system statewide technical assistance to multiple agencies in building shared management processes for children and families. From 2006-2017, Richard directed Placer County's highly regarded Children's System of Care. He is currently Chair of the Board of Directors at Ifoster.org, the country’s online resource portal for Foster and Kinship care youth and their providers.

    ×

8:30 am - 9:30 am
Redesigning Behavioral Health For The Future: The New Directions Approach To Building A Better Care Delivery System

Plenary Address

  • Peggy DeCarlis, MSSA, LCSW-C

    Senior VP, Chief Operating & Innovation Officer, New Directions Behavioral Health

    Peggy DeCarlis, MSSA, LCSW-C, is senior vice president and chief innovation officer of New Directions Behavioral Health. Ms. DeCarlis joined New Directions in 2010. She is responsible for clinical strategy, operations and innovations, and oversees account management and the Employee Assistance Program. Additionally, Ms. DeCarlis directs the company’s cross-functional Clinical Product and Innovation Steering Committee. Her experience in clinical innovation, national operations, large project implementation, strategic planning, organizational change, accreditation initiatives and account retention shapes her unwavering focus on our clients’ business goals and members’ clinical outcomes. Ms. DeCarlis works closely with various advocacy, professional, regulatory and trade associations on behalf of New Directions. Her deep understanding of the dynamic changes within the health care market and the importance of medical/behavioral integration places her squarely on the front lines of industry advances.

    ×

9:45 am - 11:00 am
Mergers & Acquisitions: Best Practices From Concept To Go Live

Breakout Session

  • Joseph P. Naughton-Travers, EdM

    Senior Associate, OPEN MINDS

    Joseph P. Naughton-Travers, EdM, Senior Associate, has more than 30 years of experience in the health and human service field. In this tenure as senior associate with OPEN MINDS since 1998, he has served as lead of dozens of client initiatives, served as editor of OPEN MINDS publications, and is the author of many groundbreaking articles and presentations.

    Mr. Naughton-Travers brings to OPEN MINDS a broad range of experiences in private and public sector delivery of behavioral health and social services. He started his career as a behavioral health clinician, working in both child welfare and community mental health clinic settings. Subsequently, Mr. Naughton-Travers held a senior business operations management position for a psychiatric hospital system and its community mental health clinics.  Later, he was vice president of a firm specializing in information systems and billing and receivables management for community-based mental health programs.

    Since joining OPEN MINDS, Mr. Naughton-Travers has developed business solutions for provider and professional organizations, state and county government, technology companies, and venture capital firms. His primary areas of expertise include strategic planning and metrics-based management, electronic health record (EHR) and technology selection and implementation, operations improvement, and corporate compliance. For the past decade, over half his consulting practice has focused on aiding organizations in technology selection and implementation, including all aspects of strategic technology planning, functional specifications development, request for proposal development, vendor selection, and contracting.

    He has written numerous articles, including “Winning the Human Resource Wars: Tried, True and New Strategies for Behavioral Health and Social Service Organizations,” “Five Pillars of Management Competency,” “Data Driven Decision Making: Moving to an Organizational Measurement Culture,” “Survival of the Smartest: What is Your Organization’s Information Literacy IQ?,” and “Strategic Human Resource Management: Aligning Compensation with Employee Performance and Organizational Strategy.” Mr. Naughton-Travers is also a nationally recognized speaker, having conducted hundreds of executive and professional executive training events around the nation.

    Mr. Naughton-Travers received his Bachelor’s degree from Miami University of Ohio and his Masters’ of Education in Counseling Psychology from Boston University.

    ×


Best Practices In Care Coordination: Health Homes, Medical Homes, & More

Breakout Session

  • Steve Ramsland, Ed.D.

    Senior Associate, OPEN MINDS

    Steven Ramsland, Ed.D., Senior Associate, has more than 25 years of experience in the development and delivery of health and human service programs. He has held senior leadership positions in the development of several innovative service systems including Medicare Shared Savings Program ACOs, a primary care provider network, several national managed behavioral health initiatives, and innovative community programming.

    Dr. Ramsland recently served as chief executive officer at Redwood Community Health, a network of 17 community health centers, with over 40 sites in northern California.     The organization provides primary care, behavioral health and oral health to over 240,000 patients each year. While at Redwood he managed the implementation of an ACO, a capitated Medicaid managed care contract, and a pay-for-performance quality improvement program.

    Prior to this, he was the executive director of Buckelew Programs, a leading provider of community-based, recovery-oriented behavioral health programs in Northern California. The organization provides supported housing and employment, and recovery supports, as well as two social enterprise businesses.

    Dr. Ramsland was previously vice president and practice leader for United Behavioral Health’s Public Sector Practice (now Optum).   In that role, he analyzed opportunities and implemented strategies to expand public sector business – and collaborated with executive leadership at United to design and build organizational capabilities in public sector behavioral health, disease management, and consumer-directed care to support revenue growth.

    In addition to his work with Optum, Dr. Ramsland also served as the chief development officer and Public Sector President for Comprehensive Behavioral Care, and as vice president, Government Programs, for ValueOptions. He has worked with government policy leaders throughout the nation to develop new, recovery-oriented approaches to delivering behavioral health and integrated medical services. He was also the Chief Executive Officer of a community mental health center, SERV Behavioral Health in New Jersey.

    Dr. Ramsland earned a Doctoral Degree in Psychology from Rutgers University, a Master’s Degree in Psychology from Duquesne University, and a Bachelor’s Degree in Psychology and English from Trinity College.

    • Areas of Expertise
    • Managed care program design, development, and operations
    • Management of accountable care organizations
    • Integrated primary care/behavioral health service systems
    • Business development – program design, payer contracting, and proposal and grant writing
    • Professional Highlights
    • Chief executive officer, Redwood Community Health
    • Executive director, Buckelew Programs
    • Chief development officer and president, Public Sector
    • Vice president & public sector practice leader, United Behavioral Health
    ×
  • Shauna Reitmeiter, MSW

    Chief Executive Officer, Northwestern Mental Health Center

    Ms. Reitmeier serves as the Chief Executive Officer of the Northwestern Mental Health Center, Inc. for a 6 rural and frontier county Community Mental Health Center in NW Minnesota. She holds a Master of Social Work degree from the University of Michigan at Ann Arbor. After completion of her graduate work, she was employed in a variety of administrative and leadership capacities with Washtenaw County and the Community Mental Health Partnership of Southeast Michigan focused on mental health service delivery. She also worked with the National Council for Behavioral Healthcare in Washington D.C., providing technical assistance through SAMHSA and HRSAs Center for Integrated Health Solutions demonstrating the integration of primary and behavioral healthcare across the nation. Under Ms. Reitmeier’s leadership, Northwestern Mental Health Center has successfully been awarded State Innovation funding for the development of a Health Information Exchange across 7 counties and 17 entities. Most recently through the Excellence in Mental Health Act the NWMHC became a Certified Community Behavioral Health Clinic that includes the “linchpin” of care coordination in its service delivery model. With over 20 years of experience between the Developmental/Intellectual Disabilities and Behavioral Health field she comes with a broad and detailed view of coordinating care among and between individuals, agencies and systems.

    ×
  • Dr. Clayton Chau

    Regional Executive Medical Director for the Mental Health Network, St Joseph Hoag Health Providence St Joseph Health Southern CA Region, Orange County/High Desert

    Clayton Chau is currently the Regional Executive Medical Director for the Mental Health Network, St Joseph Hoag Health/Providence St Joseph Health System, Southern California Orange County/High Desert Region, where he joined in January 2017.  Previously, he was the Senior Medical Director for Health Services at LA Care Health Plan, the nation’s largest public health plan, responsible for behavioral health, care management, utilization management, disease management, health integration quality improvement, behavioral health long-term care, health education & cultural linguistics, physician concurrent review, strategic initiatives and provider continuing education.  He was also the Co-Principal Investigator for a multi-year Center for Medicare & Medicaid Services’ Innovation grant in Transforming Clinical Practice.  He is a Lecturer for the UCLA School of Public Health and an Associate Clinical Professor of Psychiatry at UC Irvine School of Medicine.  Prior to joining health plan, he worked for the Orange County Health Care Agency Behavioral Health Services for 13 years providing care to people living with severe persistent mental illness and integrated care for the county’s Public Health HIV clinic.  He was also the Director of the Center of Excellence in Education, Training, Research and Advocacy for Reducing Health Disparities.

    Dr. Chau obtained his MD degree from the University of Minnesota and PhD in Clinical Psychology from Chelsea University.  He completed his psychiatry residency at UCLA/San Fernando Valley followed by a fellowship with the National Institute of Mental Health in psychoneuroimmunology focusing on substance abuse and HIV.  During his residency he was also selected for the American Psychiatric Association Mead Johnson Fellowship in Community Leadership.

    Dr. Chau has conducted international trainings in the areas of health care integration, health care system reform, cultural competency, veteran’s health, trauma, homelessness and mental health policy.  He is featured in the 2013 documentary “A New State of Mind:  Ending the Stigma of Mental Illness” narrated by Glenn Close, produced by PBS, the 2013 Emmy Awards winner 60 Seconds PSA and the 2012 Emmy Awards winner Informational/Public Affairs Series “Profiles of Hope” produced by the LA Department of Mental Health.    Dr Chau was named the 2012 Visionary Leader by the National Council for Behavioral Health.  In that same year he was also awarded the prestigious Warren Williams, MD Award from the American Psychiatric Association “for his extraordinary contributions to the profession of psychiatry and the care of those with mental illness.”

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Thought Leader Discussion Session With Peggy DeCarlis, Senior VP, Chief Operating & Innovation Officer, New Directions Behavioral Health

Breakout Discussion Session

  • Peggy DeCarlis, MSSA, LCSW-C

    Senior VP, Chief Operating & Innovation Officer, New Directions Behavioral Health

    Peggy DeCarlis, MSSA, LCSW-C, is senior vice president and chief innovation officer of New Directions Behavioral Health. Ms. DeCarlis joined New Directions in 2010. She is responsible for clinical strategy, operations and innovations, and oversees account management and the Employee Assistance Program. Additionally, Ms. DeCarlis directs the company’s cross-functional Clinical Product and Innovation Steering Committee. Her experience in clinical innovation, national operations, large project implementation, strategic planning, organizational change, accreditation initiatives and account retention shapes her unwavering focus on our clients’ business goals and members’ clinical outcomes. Ms. DeCarlis works closely with various advocacy, professional, regulatory and trade associations on behalf of New Directions. Her deep understanding of the dynamic changes within the health care market and the importance of medical/behavioral integration places her squarely on the front lines of industry advances.

    ×
  • Monica E. Oss

    Chief Executive Officer, OPEN MINDS

    Monica E. Oss, M.S., Chief Executive Officer and Senior Associate, is the founder of OPEN MINDS. For the past two decades, Ms. Oss has led the OPEN MINDS team and its research on health and human service market trends and its national consulting practice. Ms. Oss is well known for her numerous books and articles focused on the strategic and marketing implications of the evolving health and human service field. She has unique expertise in payer financing models, provider rate setting, and service pricing. She has led numerous engagements with state Medicaid plans, county governments, private insurers, managed care programs, service provider organizations, technology vendors, neurotechnology and pharmaceutical organizations, and investment banking firms – with a focus on the implications of financing changes on delivery system design.

     

    ×

9:45 am - 10:30 am
An EHR for the Future: A Valant Demo

Demo Track

  • Brian Gann

    Enterprise Account Executive, Valant

    Brian Gann has been on the Valant team for over five years, and is an expert in connecting behavioral health administrators with usable and sustainable technology. He graduated from the University of Washington with a degree in history and somehow ended working in healthcare and technology.  Brian is a technical expert who can explain complex functions in relatable language.
    ×
  • Colin Flynn

    Enterprise Account Executive, Valant

    Colin Flynn brings business savvy to behavioral health operations. With a background from University of Washington’s Foster School of Business and his experience at Valant, he has helped our customers nationwide get the most out of EHR technology. Colin is the Valant executive representing California, and is passionate about bringing the Platform for Behavioral Health to this community.
    ×

11:15 am - 12:15 pm
Reinventing Your Organization In A Complex Market: A Guide To Building A Sustainable, Performance-Driven Organization

Plenary Address

  • Monica E. Oss

    Chief Executive Officer, OPEN MINDS

    Monica E. Oss, M.S., Chief Executive Officer and Senior Associate, is the founder of OPEN MINDS. For the past two decades, Ms. Oss has led the OPEN MINDS team and its research on health and human service market trends and its national consulting practice. Ms. Oss is well known for her numerous books and articles focused on the strategic and marketing implications of the evolving health and human service field. She has unique expertise in payer financing models, provider rate setting, and service pricing. She has led numerous engagements with state Medicaid plans, county governments, private insurers, managed care programs, service provider organizations, technology vendors, neurotechnology and pharmaceutical organizations, and investment banking firms – with a focus on the implications of financing changes on delivery system design.

     

    ×